Sylvia Client Agreement
SYLVIA CLIENT AGREEMENT: BY RESERVING YOUR VEHICLE, YOU ARE AUTOMATICALLY AGREEING TO THE FOLLOWING TERMS & CONDITIONS.
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CHANCE CLASSICS LLC (the “COMPANY”) guarantees that our vehicle(s) are constantly checked and inspected to keep the highest possible standards. The COMPANY agrees to provide to _________________ (the “CLIENT”) the designated vintage vehicle and a chauffeur at the time, date and location specified on the contract for the period of time requested.
The COMPANY adheres to the following rules in handling reservations/cancellations for Vintage Vehicle (Vehicle) to provide the best possible customer experience:
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(a) Reservations and Rate Policy (i.e. Rental Fees):
Current Price for 1970 Chevrolet Chevelle SS454 -Drop Off, Pick Up and Driven Locations within the Shreveport/Bossier City Area, $500 for the first 2 hours, $200 for each additional consecutive hour. Any location outside of a 30 mile radius from Benton, LA will be charged an additional $3.00 per mile.
The 1970 Chevrolet Chevelle SS454 vehicle has a maximum capacity of 3 passengers, plus a Chance Classics, LLC driver
There is a 2-hour minimum rental period for our service. Service is booked on an hour-by-hour basis. Service will not be booked by the minute or by a fraction of an hour.
Reservations for Vintage Vehicle must be made at least 7 days in advance.
Balance must be paid at least fourteen (14) days in advance of the booked event
Rates are as follows:
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(b) Cancellation Policy:
*$250.00 non-refundable retainer is required for all events (i.e. Wedding, Photo Shoots, Filming, Tours, Picnic in the Park, etc.) at the time of booking, to reserve a specific time frame for an event, on a specific day. Should the client wish to reserve the vehicle (s) for more than 4 hours total in one 24-hour period, client agrees to pay an additional non-refundable retainer of $250.00. Client agrees that the non-refundable retainer is earned upon receipt and is solely for the purpose of the availability of the vehicle and to take the selected vehicle out of the marketplace for a specific date and time. The non-refundable retainer is not paid for the performance of any other service.
*If cancellation occurs 72 hours or less prior to the booked event by the CLIENT, the CLIENT forfeits all retainers and fees paid for services.
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(c) No possession, sale or consumption of any type of narcotics or illegal drugs is permitted inside the vehicle. Violations will result in immediate termination of contract and services and forfeiture of all paid retainers and fees for performed services.
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(d) NO alcohol is allowed in the vehicle, except for alcohol provided by Company. For bookings with alcohol, ID verification for CLIENT or CLIENTS appearing younger than 21 years. The COMPANY reserves the right to decline the liquor service when minors are present in the group and even to an intoxicated CLIENT or guests at any stage, during the trip. In addition, if the CLIENT or any member of the CLIENT’s party is under 21 years of age, then Alcohol is not allowed in the vintage vehicle.
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(e) Smoking or vaping is strictly prohibited in our vehicles. The driver will gladly pull over when safe upon request. However, if a passenger is found to be smoking or vaping in the vehicle, they will be asked to extinguish the cigarette/cigar or vaping device. In the event these conditions are not followed, the CLIENT agrees to pay the cleanup fee of $300.00 that will automatically be charged to the CLIENT’s credit card. Violations will result in immediate termination of contract and services, and forfeiture of all paid retainers and fees for performed services.
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(f) No food is allowed in our vintage vehicles. In the event these conditions are not followed, the CLIENT agrees to pay a minimum cleanup fee of $300.00 that will automatically be charged to the CLIENT’s credit card. Violations will result in immediate termination of contract and services, and forfeiture of all paid retainers and fees for performed services.
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(g) The CLIENT has the right to inspect and confirm the condition of the vehicle prior to its use. The vehicle will be re-inspected upon the conclusion of the trip by the driver and/or COMPANY management. The CLIENT accepts financial responsibility for any physical damages and any repairs resulting from improper use of the vehicle and its contents by the CLIENT and/or the CLIENT’S guests, including but not limited to upholstery, interior, exterior and equipment components. This is including but not limited to gum, wine and alcohol spillage, vomiting, breakage of glasses, decanters, seats, lights or damage resulting from a sparkler exit by CLIENT and/or CLIENT’S guests. CLIENT should ensure guests with sparklers always remain at least 6 feet away from the vehicle. If there are repairs or damages caused by the CLIENT and/or CLIENT’S guests to the vehicle, CLIENT agrees to reimburse COMPANY for its costs of collection, including income loss up to $350 per day, reasonable attorney’s fees incurred to litigate and collect for vehicle damage by the CLIENT and/or CLIENT’s guest; provided, however, in no event shall such charges or fees exceed the maximum amount, as permitted under Louisiana law.
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(h) Unless specified on the contract, request for additional hours on the day of the CLIENT’s event will be provided only if the vehicle is available, and without a booking time conflict for another event, and, an applicable rental fee of $200 per hour for each additional consecutive hour will be charged to the CLIENT, which is subject to the COMPANY’s approval. The CLIENT is responsible for payment of any additional hours should their reserved time slot exceed what the CLIENT has paid for and scheduled in advance. CLIENT agrees Chance Classics can charge the credit card on file for any remaining balance for the additional hours. If the card on file is declined, CLIENT agrees to settle the remaining balance owed within 3 days after the completed booked event. The CLIENT agrees to pay a charge of 2% per month for any unpaid balance.
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(i) There is no liability or claim against Chance Classics LLC, for an injury or death of an individual or individuals entering our vehicle or vehicles, as clients or guest of clients, if such injury or death results from the inherent risks of contracting COVID-19. By booking this vehicle, the clients are assuming this risk by entering our vehicle or vehicles.
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(j) The COMPANY is not responsible for transporting client's luggage, backpack, food, clothing or wedding cake, due to the limited space in their vintage automobiles, however, the COMPANY will transport one piece of luggage no larger than 14 inches in width, by 21 inches in length. By booking our vehicle, the CLIENT is assuming the risk for their luggage, backpack, food, clothing or cake that may be transported by Chance Classics LLC.
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(k) Client acknowledges that the COMPANY’s vehicles are not equipped to transport children and child car seats or strollers.
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(l) The CLIENT and/or the CLIENT’S guests agree to behave in an orderly and well-behaved manner. The COMPANY reserves the right to expel any person from the vehicle and/or terminate this contract in the event of a violation of any of these conditions by any CLIENT and/or the CLIENT’S guests. This is including but is not limited to verbal or physical abuse towards the driver and/or the vehicle. In the event of an early termination of services, no portion of the rental fees shall be refunded.
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(m) While the COMPANY allows you to bring personal items associated with your event, the COMPANY is not responsible for any unattended, forgotten, left, lost, damaged or stolen articles at any time in the vintage vehicle. The COMPANY, however, will keep any lost and found items in its office for 60 days following the termination of the booking and all such items must be claimed within 60 days period. After 60 days, COMPANY has the discretion to dispose of such items, as the COMPANY sees fit, at no cost to the CLIENT.
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(n) The COMPANY shall not be held responsible for late arrival caused by (but not limited to) acts of nature, acts of war, acts of terrorism, traffic delays, vehicle breakdown, incorrect pickup and drop-off information, inclement weather and any situation beyond the COMPANY’s control. In such event, the COMPANY’s liability, expressed or implied, is limited to the amount the CLIENT paid for the rental vehicle. If the booked vintage vehicle should breakdown, the COMPANY will make every effort to provide a replacement vintage vehicle for your event, at the COMPANY’s discretion.
(o) In the event any part of this contract is declared unenforceable, the remaining provisions of this contract shall remain in full force and effect. The minimum contract price/rental fee is fixed once this contract is signed. All contracts are subject to final audit, corrections for error, or cancellation by the COMPANY. Reservations are finalized upon receipt of a signed paper or electronic contract/agreement via COMPANY’s website.
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(p) If the vehicle rental is for a minor under the age of (18) eighteen years, this agreement must be signed by either a parent or legal guardian over the age of (18), who will be legally responsible for the costs of the rental and any damage that may be caused by such minors or Guest of the minors. Anyone riding in the car under the age of 18 must be accompanied by an adult that is 21 years of age or older. Children under the age of 12 are not permitted to ride in the vehicle.
(q) All vehicles are quoted subject to availability at the time of booking. Vehicles are booked for a specific time frame (example: 8 pm to 9 pm or 8 pm to 10 pm), on a specific day. Rates/rental fees are subject to change without notice except for the confirmed trips. A non-refundable retainer is required at the time of the booking. The rental balance is due at least fourteen (14) days prior to the booked date, and can be paid by cashier check, credit/debit card or cash. The CLIENT agrees to pay a $100.00 surcharge for any returned payments, NSF checks or credit/debit card charge backs to this agreement.
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(r) If CLIENT changes a booking time of a vehicle, and a new booking time requested by the CLIENT conflicts with another CLIENT’s booking time for the same vehicle, the COMPANY will make every effort to provide another vehicle, at COMPANY’s discretion, for the new booking time request. If COMPANY is unable to provide another vehicle due to the CLIENT’s created booking time conflict, the CLIENT’s non-refundable retainer is forfeited by CLIENT to COMPANY, for holding the CLIENT’s original booking time.
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(s) The number of passengers allowed in the vintage vehicle shall be no more than the number specified on the contract, our website or limited to the vehicle capacity, that it is designated to carry. Early dismissal of COMPANY’s service, hour downsizing, or shortening of rental hours, will not adjust the fees paid by the CLIENT.
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(t) In the event any CLIENT does not arrive for their scheduled pick up, departure or getaway, the CLIENT will be charged the full rental rate.
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(u) COMPANY will not schedule or perform a CLIENT pick up, departure or getaway, after 12:00 a.m., due to the inherent safety and security risks for the CLIENT and COMPANY, respectively.
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(v) If for any reason, CLIENT is not fully satisfied with the services received by the COMPANY, CLIENT has 72 hours after the completion of the services to file a complaint with the COMPANY. If the COMPANY does not receive CLIENT’S complaint in the above stated timeframe, CLIENT agrees that all services were fully satisfactory, and no complaint can be filed. Filing a written complaint within 72 hours insures both parties that it is fully understood what the nature of the complaint is about, and the COMPANY will review and try and resolve and settle the complaint within 7 days after the complaint was filed.
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(w) In the event of inclement weather, acts of nature (i.e. tornado, hurricanes, earthquakes, etc.), acts of war, acts of terrorism, the CLIENT will forfeit the non-refundable retainer, if CLIENT cancels the rental booking and does not reschedule within one year of the original booked date.
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(x) In the event of a State of Emergency by the State of Louisiana or US Government, the CLIENT will forfeit the non-refundable retainer, if CLIENT cancels the rental booking and does not reschedule within one year of the original booked date.
Click on the “I HAVE READ THE CHANCE CLASSICS, LLC CONTRACT and CONDITIONS AGREEMENT AND ACCEPT IT” box on the RESERVATION page) you fully acknowledge and agree to all of the terms and conditions of this agreement Click on the “I HAVE READ THE CHANCE CLASSICS, LLC CONTRACT and CONDITIONS AGREEMENT AND ACCEPT IT” box on the RESERVATION page) you fully acknowledge and agree to all of the terms and conditions of this agreement.